Operational Excellence Meets Technical Expertise

Dedicated professional with diverse experience in event operations, hospitality, and waste management, now transitioning into the tech industry with a strong computer science foundation.

About Me

Professional Summary

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A motivated and adaptable professional with experience across customer service, operations, team support, and technical environments. Experienced in working within fast-paced workplaces where attention to detail, reliability, and effective communication are essential. Skilled in managing multiple responsibilities, supporting team objectives, and maintaining high standards while adapting to new challenges and working practices.

Proficient in following health, safety, and environmental protocols, I consistently support venue efficiency and sustainability initiatives.

With a strong ability to learn quickly and solve problems effectively, I bring a combination of practical experience, organisational skills, and technical knowledge. I am a dependable team player who works well under pressure, communicates professionally with colleagues and customers, and is committed to delivering quality results in every role.

Operational Skills

  • Waste Segregation
  • Health & Safety Compliance
  • Manual Handling
  • Sanitation Standards
  • Event Operations Support
  • VIP & Public Area Maintenance

Technical Skills

  • Microsoft Office Suite
  • Equipment Operation
  • Record Keeping
  • Problem Solving
  • Glass Handling Machinery
  • Inventory Management

Personal Attributes

  • Reliable
  • Physically Fit
  • Team Player
  • Adaptable
  • Quick Learner
  • Attention to Detail

Work Experience

Arena & Events Contractor

The O2 Arena Jan. 2025 – Present
  • Managed waste segregation, separating general, recyclable, and food waste according to venue policies
  • Carried out high-standard cleaning during and after arena events
  • Operated glass segregation machinery, processing bottles into fine glass particles for recycling
  • Supported safe and hygienic operations during high-traffic events

Food Runner/Waiter

Intercontinental Hotel O2, Arcade Food Hall, Smokestak Bar & Restaurant July 2024 – Jan. 2025
  • Greeted and seated guests, ensuring prompt and courteous service
  • Coordinated with kitchen staff to ensure timely delivery of orders
  • Developed a plan to enhance customer satisfaction, reducing complaints by 50%
  • Trained new staff members in service standards and procedures

Kitchen Porter

Gunpowder, Roti Chai, Smokestak, Arcade Food Hall, Boxcar Bakery & Wine July 2024 – Jan. 2025
  • Maintained cleanliness and sanitation standards in kitchen areas
  • Assisted in food preparation by washing, peeling, and chopping ingredients
  • Disposed of waste and recycling materials according to guidelines
  • Supported chefs with various tasks including basic food preparation

Deep Cleaning Specialist

Roti Chai Restaurant, Cadogan Arms July 2024 – Jan. 2025
  • Cleaned and sanitized ventilation systems including hoods and exhaust fans
  • Deep cleaned refrigerators and freezers, defrosting and sanitizing interiors
  • Scrubbed and sanitized floors, corners, baseboards, and grout lines
  • Sanititized waste bins and recycling containers ensuring cleanliness

Barback

George Pub, Speedboat Bar, Arcade Food Hall, Cadogan Arms July 2024 – Jan. 2025
  • Assisted bartenders in preparing and serving drinks
  • Restocked the bar with liquor, beer, wine, garnishes and glassware
  • Maintained cleanliness and organization of the bar area
  • Cleaned and sanitized bar tools and equipment

Education

MSc Computer Science

York St John University Jan. 2024 – Jan. 2025

Grade: Upper Second-Class Honours

BSc Computer Networking and IT Security

Islington College – London Metropolitan University Sept. 2019 – Oct. 2022

Grade: Upper Second Class Honours

  • Class Medal Award Winner

Languages

Nepalese

Native Proficiency

English

Advanced Proficiency

Hindi

Advanced Proficiency

Urdu

Advanced Proficiency

Maithili

Advanced Proficiency

Get In Touch

Let's Connect

I'm currently seeking opportunities in operational roles at The O2 or similar venues. Feel free to reach out if you'd like to discuss potential collaborations or opportunities.